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Dear Customer : Thank you for purchasing and using ASTR INDUSTRIAL CO., LTD products, In order to provide best satisfied service, please read this after-sale service policy carefully.


First, from the date of products sold , if under conditions of normal use, we will support one-year warranty and lifetime maintenance service.


Second, if on following factors , even though the product in the warranty period , we still will charge related maintenance costs :
1. Device been damage because wrong operation by user who is not following on proucts instructions;
2. Device been damage because disassemble, repair or modify by user;
3. Device been damage because the user don't following on products maintain manual. or inadequate save;
4. Product information is incomplete , such as: Frangible paper or shippment-date paper is removed, damaged or altered ;
5. Other abnormal factors ( mainly in wrong power voltage or bad quality power supply);
6. Force majeure factors: ( fire, earthquake, lightning, water damage , etc.)


Third, processing for replace machine :
1. Purchasing time is less than one month ( from the date of shipment ) ;
2. No wear , scratches , deformation, corrosion and other conditions on housing;
3. The products body needs to keep clean ; charge a depreciation expense.
4. If under the second service policy case, it will not provide replacement service.


Fourth, the purchase will not be longer than a month to return, replacement will not be more than six months , but if under special circumstances that need to return , the company will charge the replacement housing cost and the movement machine housing depreciation cost.


Fifth, machine accessories ( lenses , frame, power supply, etc. ) is not in this warranty policy .


Sixth, non of ASTR company's products, are not within above maintain service range .


Seventh, the final interpretation of this policy on ASTR INDUSTRIAL CO., LTD.